Customer Service

At Old Pueblo Traders, our philosophy on customer service has remained the same since we opened in 1946. Your satisfaction is always our first priority. Here are our commitments to you:

Commitment #1- To Sell Quality Merchandise

We use superior fabrics, better construction methods, and accurate sizing that runs true. Then we inspect overall quality to make sure you get the best product. This gives us the Quality Advantage over our competitors.

Commitment #2 - To Provide Affordable, Easy-Care Fashions

Count on us for everyday fair value, plus price cuts that make it easy to save. Discover fashions from your favorite makers plus our own exclusive lines, including Vicki Wayne's, so you know you're getting the best in quality and style for your dollars.

Commitment #3 - To Offer The Best Collection Of Comfort Shoes Around

We begin with quality famous makers, who design their shoes for style and comfort. Then we offer them in a full range of sizes and widths, at prices that mean terrific value.

Commitment #4 - To React Quickly To Every Order

We handle each package quickly and carefully - in-stock items are shipped within 2 business days.

Commitment #5 - To Employ Courteous, Capable Customer Service Representatives

Count on "go the extra mile" service every time you call. Our helpful staff is ready to take your order 7 days a week. Every service-order taking, AMO Credit questions, customer service is just a toll-free call away.

Commitment #6 - To Offer Valued Customers Our Own Easy AMO Credit

Over one million cardholders enjoy exclusive merchandise offerings, deferred billing, low monthly payments and detailed statements.

Please feel free to contact us via email or phone at 1.800.362.8410.